Episode 141 - The Magic Makers (Marty Wilson)

Topics:

• The Magic Makers (Polynesian Concierge)
• Marty explains that the Concierge level is at the Hawaii and Tonga buildings
• Marty says the Concierge Cast members can book dining, purchase tickets, give directions and other suggestions
• Marty says you don't have to wait in line like at the Great Ceremonial House for meals
• Len says the Polynesian service did not rate well in the recent reader survey of the Unofficial Guide to Walt Disney World 2007 along with the front desk, valet service and housekeeping
• Marty says the staff is trying to regain their level of service the resort once enjoyed
• Marty says Building 9 (Tokelau) is down and building 10 (Tahiti) will be closing the end of August
• Len liked the recent rehab of the rooms but mentions it's a little dark
• Marty explains "go backs"
• Marty says Tonga toast has made it's debut and says he's heard good things about it
• Marty says they've also added "an adult grilled cheese"
• Marty says the cast has given rave reviews of the pan pizza that is available
• Marty says he's been working at Concierge for 8 months
• Marty says they have extra spots at the restaurants at the Polynesian for last-minute Concierge reservations
• Marty says many guests request last-minute car rentals and they facilitate that for the guests
• Marty suggests making dining reservations if you're on the dining plan
• Marty also suggests to be prepared for possible problems
• Marty mentions guests who were on the Disney Cruise Line when the ban on liquids came down had to pour out bottles of alcohol
• Marty also recommends marking your luggage with something unique